Our programs follow the Equipped for the Future “Skills Wheel” model from the National Institute for Literacy. The wheel has four major competencies: Communication, Decision-Making, Interpersonal and Lifelong Learning.

Using this model exposes your clients to real world training for today’s ever changing, and always challenging work environment. Your clients learn how to:

1. a)       Resolve conflict
   

2. b)       Problem solving
   

3. c)       How to accept criticism in the work   environment,
   

4. d)       Positive work habits of reporting to work on time
   

5. e)       Taking the initiative to go beyond the job description
   

6. f)        Professionalism in dress
   

7. g)       Positive attitude
   

8. h)       How to take responsibility for their actions and hold themselves accountable for their success as well as their setbacks.
   

Your clients also learn valuable lessons in:

1. •Self-Esteem
   

2. •Meaning and Value of Work
   

3. •Making an Informed Career Choice
   

4. •Workplace Skills Assessment (Timed on-line Test)
   

5. •How to Conduct a Job Search
   

6. •Identify/Determine Various Resume Formats
   

7. •Mock Interviews
   

8. •Workplace Dress
   

9. •Understanding Job Duties/Expectations
   

10. •Workplace Rules
    

11. •Positive Communication Skills
    

12. •Workplace Conflict Resolution
    

13. •Business Etiquette
    

14. •Basic Typing (Must achieve 40 wpm)